West Norwood Therapies
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Covid 19 planning for treatments at WNT

We have been careful throughout the pandemic to adhere to the guidelines set by our professional bodies and we continue to monitor and review these measures we have put in place:
Preparation of treatment space:
  • There will be a 15minute gap between clients to clean and ventilate the treatment space
  • We have minimised what is in the room to make it easy to clean thoroughly and have minimised fabrics to ensure things can be disinfected
  • We have a HEPA fan and HEPA filtered hoover to clear the air as much as possible
  • We will be steam cleaning the carpet each week as part of a professional weekly clean (as well as Hepa filtered hoover used daily)
  • We have provided plastic container for your clothes that can be cleaned between clients and specific areas for you to put things like glasses
PPE and adjustments to your treatments
  • Practitioners will wear face masks or visors during treatments and will ask you to wear one for supine work or face to face interactions
  • Some practitioners may use plastic aprons
  • We may ask to take your temperature using a contactless thermometer
  • Longer consultations may be done via zoom / video call to minimise face to face contact and allow for mask-free conversation
  • We will not be accepting cash payments – your therapist will confirm whether they take card payments or only bank transfers
  • We will not be providing water in glasses so ask you please to bring your own water bottle to your treatment and also a pen for completing a form and / or signing a waiver
  • We will not be selling products or vouchers in gift boxes, but pdf vouchers will still be available to buy online
  • Your practitioner will ask you to sign a liability waiver / consent to treatment / consent to track and trace
What we will need from you:
  • Please arrive no more than 5 mins early for your appointment to allow space for cleaning and avoid crossing over with other clients
  • Please wash your hands thoroughly on arrival (loos straight ahead as you come in the door)
  • Please cooperate with wearing a face mask for supine / face to face work as requested by your therapist
  • Please bring your own water, pen and face mask
  • Please under no circumstances attend your appointment if you feel at all unwell – we are waiving the 24hr cancellation policy but still ask for as much notice as possible to allow us to adjust
Practitioners may have additional measures to these, please see individual communication when you book.
 
April 2022 - given the prevalence of covid across the country, our social responsibility to avoid being part of any spread as well as the impact this can have on our ability to continue to work we are still very cautious about measures to make WNT a safe place for us all. We are asking that you please please do not attend if you feel at all unwell - particularly any headache, sore throat, coughing, sneezing or feeling unusually tired. We also ask that you alert us if anyone in your household is feeling any of these symptoms even if you have a negative test yourself as we have already experienced a practitioner catching covid this way. Our 24 hour cancellation fee will be waived in these instances, though we do still ask that you give us as much notice as possible to allow us the opportunity to offer the slot to another client.
We are still testing regularly and ask that you consider taking a test before your visit. We still wear masks and ask that you do the same.

Visit us - by appointment only please - in the office block in the Access Self Storage premises at 443 Norwood Road, London, SE27 9DQ

info@westnorwoodtherapies.com
Phone - please contact practitioners directly, or if not in a rush you can leave a message for us to call you back at 07931876931.
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  • Home
  • Therapies
    • Gift Vouchers >
      • Gift vouchers
    • Massage
    • Acupuncture
    • Reflexology
    • Reiki
    • Tibetan bowl sound healing
    • Videos
    • Links to classes
  • Practitioners
    • Erika Zettervall
    • Laura Devonshire
    • Lauren O'Sullivan
    • Mihaly Rosta
    • Philippa Summers
    • Tessa Glover
    • (Jennie Duck)
    • Schedule
    • Contact details
  • Contact and Booking
    • Find Us
    • Covid 19
    • About
    • Ts & Cs
    • Privacy Policy
  • Blog