WNT founder Jennie Duck reflects on what it takes to create a therapeutic environment and her pride in a team that has rallied to make the most of a challenging situation - we are so excited to be working again!
Just before lock down I was getting ready to start a massage practice up where I live in Scotland. I was looking forward to getting back to something I love and feel is valuable. Part of what I love to offer is the practical, physical aspect of massage itself – the warmth of touch, the kneading and cajoling to find release in tense muscles, the relaxation that can be found even in strenuous massage.
But there’s far more to it than that.
There’s the space and the environment that we as therapists invite our clients into, the fact of creating this ‘womb’ as a friend of mine calls it where you feel safe, welcome and accepted before we get into much treatment even. The warmth and lighting matters, the space and air matters, the cleanliness matters, the energy we’re giving out matters – there are a lot of things that go on ‘behind the scenes’ to create this environment at West Norwood Therapies.
Then there is our interaction before we actually meet in person – any calls or emails beforehand and then our initial consultation and initial chat for follow up appointments. This is when you get an opportunity to glimpse us a bit, to understand how capable we are of listening and hearing you and tuning into what you are looking for in your visit. This is important as it lays the foundations of trust which will determine how much you relax into the treatment and how our intuition feels its way as we work which can together greatly enhance the effect and value of treatment.
And then the treatment itself – in my case a massage treatment. Here you are literally in my hands! You are trusting me to work on your body and in some instances to really get stuck into areas of long held tensions and stresses that are potentially part of a self-protective armour, while keeping you comfortable and suitably covered. It requires me to be sensitive to this and to trust your body’s responses and my instincts to work where is needed but not beyond that. A lot of trust on a conscious and subconscious level as well as some intimacy in a practitioner-client relationship.
Fast forward 5 months and here we are opening West Norwood Therapies in a different light. We have had to look at our space, carrying out risk assessments and removing a lot of the fabrics and knickknacks that we had put in to make it homely and warm. As we first started to look at things I wondered how on earth we were going to retain the essence of treating people as I’ve described above. How can we make the environment inviting without an electric blanket? How can we create a bond of trust when we’re masked and you can’t see our smiles and more nuanced facial expressions? How can you feel safe enough to relax and let the therapeutic work really happen when there’s a global pandemic around?
Well, I am humbled and impressed at how my colleagues have rallied and worked to make all of this feasible and proud of what we have achieved. We have been open for almost a fortnight and the feedback has been positive both from clients and from practitioners. It is a different way of working, particularly wearing PPE and having to be careful which surfaces are touched and to dutifully clean and disinfect everything between clients, to have an air filter working and take time to air out the room. But the essence of the care, warmth and skill that they are all sharing with you as clients and the connection that they make with you is all there.
I am excited and reassured that we at WNT (minus me in Scotland and the practitioners who sadly couldn’t return due to closure of the studio space) are able to open again and be able to offer our valuable services to the same high standard as before. We know that there have been ripples of trauma touching people in all sorts of ways the past few months and hope that we can be of service to you now.
Reflexologist, reiki and sound healing practitioner Laura Devonshire looks at the various aspects that comprise holistic wellness
What is Holistic Wellness?
The word ‘Holistic’ derives from ‘Holism’, with Greek roots ‘Holos’, meaning whole, complete, entire.
Holistic Wellness is looking at a number of elements relating to a person and their way of life that contribute to them feeling at their most optimal. Each of these parts are intimately connected and if one part is out of balance it has an impact on all the other parts. Therefore, we cannot only focus on one part in isolation, we must consider all parts to have a full picture and understanding of how a person is.
Below are 5 aspects that contribute to our whole way of being:
Physical Wellbeing – this relates to our body and its associated systems functioning optimally. For this to happen we consider a number of influences: the foods we eat and a balanced diet, the amount of, and quality of sleep we have, keeping hydrated and daily exercise/movement. They all play a huge part in contributing to our physical energy levels and how our bodies cope and respond to daily demands, medical conditions and dis-ease.
Mental Wellbeing - an optimal state of mental wellbeing does not mean an absence of stress but more one’s ability to process and juggle the events of day to day life. Our mental wellbeing changes and we can experience highs and lows, it can change daily, weekly, monthly, even hourly depending on our life experiences. When we feel in balance and flow, we make healthy choices, maintain healthy boundaries and are able to be fully present in the moment.
Emotional Wellbeing - our sense of self, our self-esteem and how we think, feel and relate to ourselves and others. It is being able to recognise, feel and process our full range of emotions: joy, anger, stress, sadness etc... and our ability to communicate them with others. Our emotional wellbeing includes developing emotional resilience to be able to adapt and cope with changing situations. Our emotional wellbeing is intimately connected to our mental and physical wellbeing, it is estimated that 75% of illnesses are caused by stress.
Spiritual Wellbeing - an aspect that will look different for each person as it’s such a personal part of one’s overall wellness. Spiritual health relates to our sense of life-meaning and purpose and how we experience and integrate this into our lives. Taking time to do the things that ‘light your fire’, finding the things that inspire you and make you ‘feel alive’. It may mean taking time to sit quietly in contemplation, having a mindfulness practice. Or conversely could be more dynamic and involve activities like dancing or singing. Spending time in nature can be really soothing for the soul and cultivating a sense of being connected to something greater than ourselves.
Social Wellbeing - relates to the connections we have with other people. This can be with family, friends, community, common interest groups ie: social, work, sports, spiritual, religious etc... Overall as human beings we are wired for connection, however, one person may thrive in small intimate settings whilst another may thrive in larger groups. Having connections where you feel supported, heard and held can have a significant impact on our overall wellbeing.
We can see how each of the above parts has a significant impact on how we feel on a day to day basis and how they continually interact and overlap: How we think and feel affects us physically. What we eat affects us mentally and emotionally. How we move and how we socialise affects how we feel. So although we have broken the whole down into parts to explore different aspects of the whole, they each contribute to the whole and also each reflect the whole.
As we understand each aspect of ourselves and what does/does not work for us we can implement appropriate self-care practices to support each aspect of our lives. Sometimes we develop an image of how we are and what we are like and don’t allow ourselves to explore other possibilities. Acknowledging that on different days and at different times in our lives we may need different things and giving ourselves space to explore and room for change.
Taking an holistic approach to your wellbeing does not replace medical advice or treatment when it is needed, but regardless of any existing health issues it can be really beneficial in supporting your current and future health and wellbeing.