Happiness at work

WNT founder Jennie Duck considers the pull towards happiness at work that led her to establish West Norwood Therapies and celebrates the ways in which we can find happiness at work. (it's International 'happiness at work' week by the way!)

This week is international ‘Happiness at Work’ week and it got me thinking about why I started West Norwood Therapies in the first place. To be happier at work!

I always loved my work as a massage therapist and now that I’ve not been practicing for a while I really miss the interaction with clients, working one-to-one with people in that way is a special thing. I loved the practical side of massage, of finding areas that needed attention and working on them to help bring relief and often insights for the client as to what was contributing to discomfort or what could help them in day to day life. There is an element of problem solving and the happy place where science meets art - this is really a blissful state for me when I find that balance. I loved the conversations that arose during that time together and the trust that built up over months and years of working with people. I loved the variety of personalities, of bodies, of challenges and of energy.

I’m using the past tense ‘loved’ as if my massage days are over! When really, as my volcano mad son says, I am just in a dormant phase and am keen to become active again soon.

Despite all of this interaction and variety working with clients, being a massage therapist can be a lonely job. You are always in the therapist role with clients, however friendly the interaction becomes. And unless you seek them out you can lack peer support. I worked in several clinics where I rented the room to see clients and I met other therapists there, but I felt like there was an opportunity for a more cohesive, shared working environment.

And so West Norwood Therapies was born. The idea was that this would be a collaborative collective and we would all contribute to the environment and running of the place and we would have regular meetups to offer one another peer support and become a network and team.

It’s our 7th birthday in October, a fact that makes me very happy indeed! And I feel even happier that the concept of a collaborative collective feels so collaborative and like such a collective now. Our team has evolved over the years and the shrinking of it with the closure of the studio room last year was a trauma that our smaller team has come through and I feel that we are now stronger than ever.

I am happy in my work and I am grateful for the team that makes this possible. Over that long gruelling winter lockdown we had weekly check-ins which were a bit like group therapy, we all opened up and supported one another. This has made us closer and sharing our vulnerabilities has given us a resilience that we couldn’t have achieved without.

Next weekend I’ll be in London for the first time since coming down to clear out the studio last summer. I am excited to see my lovely colleagues and have a meeting together to reflect on the past year and look forward to the next, to share and to plan, to celebrate and to look at what we have learned. I know it will be interesting, helpful, collaborative and fun. I am a lucky ducky to be in this position and I highly recommend opening yourself up to the possibility of strong work relationships and the happiness at work these can bring.